about us

We are a social enterprise

The Signing Tree venue is a social enterprise business of BID Services, a charity supporting people with a sensory loss since 1875. For more information about BID Services and the Deaf Cultural Centre, please visit www.bid.org.uk.

Opened in 2007, the Signing Tree venue is located within the award-winning Deaf Cultural Centre building which houses the charity’s offices, as well as supporting community and leisure projects, arts exhibitions and social events. When you book an event with us, you are helping to deliver vital services to some of the most vulnerable and disadvantaged people in our society, so thank you! 

Our staff team are passionate about customer care and are really proud of the journey we have made since we opened our doors in 2007. Our founding principles are focused around the needs of our customers and we always strive to create a warm, welcoming and positive experience, treating everyone as an individual.

There are some things about us that really set us apart from other venues….

Great Customer Service! 

Our mission is simple – we want every single client to have a positive experience. We understand how important your event is, and we work hard to meet your expectations by going the extra mile. Our friendly, helpful staff are here to support you, from the moment you arrive, until the moment you leave! 

Amazing food cooked by talented chefs with a sensory loss

Our chefs only use fresh, wholesome ingredients in the preparation of all of our food, so you can be confident that what you are eating has been prepared on site to the highest standard. 

Contemporary, iconic spaces

Our Conference Centre has been purpose-built and is contemporary, light and spacious. It uses a blend of sophisticated interiors complimented with state of the art lighting and bespoke glass to provide the ideal environment to hold your next meeting. 

Social Enterprise

The Conference Centre operates as a social enterprise, so we use any profits to support some of the most vulnerable and disadvantaged people in our society.  

We work hard to achieve our values each and every day. We want our clients to keep coming back and know we have to work hard to make that happen. Our team are here for you and always go the extra mile to ensure you have a really positive experience on every visit. 

Our customers will always come first

We will treat everyone as an individual and will strive to deliver consistently high levels of customer care, going the extra mile to ensure our clients have a positive experience on every visit. 

Great value, quality experience

We will aim to provide services and facilities that offer great value for money, at the same time focusing on quality in everything we do. 

Teamwork

Our team will work together to ensure all the elements of each event are delivered to a high standard. 

Modern, vibrant, creative spaces

We will offer welcoming, creative, clean, bright and airy spaces that inspire our guests. 

Giving something back

As a social enterprise, we will use any profits we make to deliver vital services to the people we support. 

“The event was a great success, your staff were fantastic to us and extremely helpful. The room itself was perfect. We will definitely be using your venue again.”